+44 (0)56 0004 0470 We 'll be happy to answer your Questions!

Privacy policy



Privacy/Personal Policy

At Dec0 we value our customers, so protecting your personal data is very important to us. We have applied this Privacy Policy to inform you of the information that we collect from you, how we collect it and more. By using any portion of our service on our website, you are accepting the practises applied in this Privacy Policy.

 

WHAT INFORMATION DO WE COLLECT FROM OUR CUSTOMERS?

When you order or register on our site, you will be asked to enter information such as your name, email address, shipping address, phone number, and credit card information to enable you to benefit from our services.

 

WHEN DO WE COLLECT INFORMATION?

Your personal data is collected by us only in the context of your transactions with Dec0 and our contact with you to place your order, subscribe to our newsletter or enter any other information on our site.

 

WHAT DO WE DO WITH YOUR INFORMATION?

We use the information that we collect from you in order to process all of your transactions and occasionally send emails or contact you via telephone regarding your order or any other services.

Your data is stored within our company for as long as you are registered at Dec0. Your personal data will be managed exclusively by our company and will not be announced to any third party entity.

The only exceptions are:

1) Personal data relating to the execution and clearing of electronic payments by credit/debit card which are carried out by our trusted partners - financial institutions that follow all appropriate security procedures to secure your information.

2) Data which is absolutely necessary by cooperating companies for the execution of your order (transport, storage, etc)

 

HOW DO WE PROTECT YOUR PERSONAL INFORMATION?

Your personal data, your information and transactions are subject to the principles of confidentiality of communications (electronic and other) and trade, we take all necessary actions to protect and ensure your data's privacy during the transmission and/or execution of your transactions. Your data is protected and managed at all times in accordance with the terms and rules of Greek Law, in particular the 2472/1997, our company strictly follows all the rules established by the relevant legislative framework. Under this legislation, the data held by our company may be disclosed to third parties; the competent authorities, prosecutors or other administrative services only in accordance with the rules and provisions regulated in the relevant framework. You are also entitled at any time to exercise all your rights under Articles 11 to 13 of I. 2472/1997.

The site protects its members against fraud data with the data encryption method. The customer’s information is not disclosed to third parties, and while browsing the site it remains encrypted and therefore not visible to unauthorized third parties. Encryption applies to all stages and all transactions and sending of personal data to and from Dec0 for example the shopping cart, the registered user account creation page (log in), the order form, when transposing data to and from the company etc. Also the process of payment by credit card is protected by the method of encryption to 128bit. The data remains encrypted and not passed on to any third person. Codes used to identify you are a) Password (e-mail or username) and b) Personal Secret Security Code (password), accessing you to your secure information. You can change the above codes at any time and as often as you desire.The only person who has access to your information is you through entering the above code, you are solely responsible for maintaining the secrecy and the concealment from third parties. In the case of loss or leakage, our company should be immediately alerted, otherwise we will not be liable for the use of a password by an unauthorized person. We recommend, for safety reasons, to change the above passwords regularly and avoid using the same codes and easily detectable ones, using wherever possible not only letters and numbers but also symbols to create your passwords.







 

DO WE USE "COOKIES"?

Yes we do. During your visit to Dec0, session cookies may be installed (if you allow them) to your computer's hard drive through your web browser. Although our cookies do not store any of your personal information, they do help us remember and process the items in your shopping cart while automatically saving preferences between visits to Dec0 giving you a more personalised user experience. We rely on cookies to ensure maximum operation of our services, so if your browser is set to dismiss all cookies, the services may not be optimal with your browser.



 

UPDATING YOUR PERSONAL INFORMATION

You can update or remove personal information by logging in to your account.

 

USER’S AGE RESTRICTIONS

Our services are intended for users ages 18 and older. Accordingly, we will not knowingly collect or use any personal information from persons that we know to be under the age of 18. In addition, we will delete any information in our database that we know originates from a child under the age of 18.


 

CONTACT

If you have any questions regarding this Privacy Policy you can contact us on ‎+44 (0)56 0004 0470

dec0 - Angelis Dimitrios
34, Iasonidou Str
16777 Helliniko - Athens, Greece

19.000 fans are the first to find out about new products, contests, giveaways and more! Join us!